Kenangan AI

Extraordinary,
Everywhere.

AI that doesn't replace our people it makes every one of them extraordinary. Across every role, every store, every country.

Explore

How We Get There

PILLAR 01

Automate
the Mundane

Free our people from repetitive work so they can focus on hospitality, creativity, and judgment.

PILLAR 02

World-Class Intelligence
in Every Hand

Give everyone the knowledge and tools to perform at their best regardless of degree or title.

PILLAR 03

Scale
Without Limits

Grow across stores, countries, and complexity without growing overhead proportionally.

From Hiring to Empowering AI at Every Step

10K
Pillar 1 · Automate

Hiring 10,000 Applicants a Month

AI Barista Screening

AI screens and assesses thousands of applicants at the top of the funnel evaluating qualifications, availability, and fit. Human recruiters focus only on the final interview: the conversation, the culture fit, the judgment call.

AI handles volume · Humans handle character
DAY 1
Pillar 2 · Intelligence

Day One = Year Ten

JARVIN Copilot · Onboarding

A new barista walks in and immediately has access to the entire operational knowledge base. How to troubleshoot a machine, which drink to recommend, what the SOPs are all through natural language. No more weeks of shadowing.

AI handles knowledge · Humans handle hospitality
OPS
Pillar 1 · Automate

Running 1,400 Stores Daily

Auto-Ordering · Smart Manager · JARVIN

AI auto-orders stock based on real demand patterns. The Smart Manager copilot gives store managers data-driven recommendations for prep, staffing, and upselling. Every store runs on the same intelligence layer.

AI handles forecasting · Humans handle the floor
P.O.
Pillar 1 · Automate

Paying Invoices & Managing Vendors

Arkklaw · PR/PO Automation · Vendor AI

Arkklaw automates contract review and legal document processing. PR/PO automation handles purchase requisitions end-to-end. Vendor AI analyzes supplier performance and flags pricing anomalies all without human bottlenecks.

AI handles paperwork · Humans handle relationships
CRM
Pillar 3 · Scale

Knowing Every Customer Personally

CRM Segmentation · Two-Tier CS · Personalized Offers

AI identifies micro-segments invisible to manual analysis and pushes personalized vouchers that outperform blanket promos. A two-tier CS system lets AI resolve routine queries 24/7, escalating sensitive cases to humans with full context.

AI handles millions · Humans handle moments
NSO
Pillar 3 · Scale

Opening the Next 1,000 Stores

AI Site Selection · BI Analytics · Demand Forecasting

AI layers competitor density, demographics, and foot traffic data to score and rank every potential location. BI analytics lets any regional manager query the data warehouse in plain language. Capital goes where the math says it should.

AI handles data · Humans handle judgment
ALL
All Pillars · The Vision

Every Person, Extraordinary

28 AI Initiatives · 8 Departments · 7 markets

The barista in Purwokerto has the same tools as the CFO in Singapore. The store manager in Manila runs on the same intelligence as HQ in Jakarta. Every node in the network is empowered. Every person is extraordinary.

AI is the equalizer · People are the point
"We are moving from an era where you needed a degree to access knowledge, to an era where you only need the curiosity to ask the right question."

Edward Tirtanata